Unable to connect to hidden SSID

I am using a Meraki wireless network, but I am unable to connect to a hidden SSID. I am using Windows 7.

In the past, the laptop in question has been connected successfully to DYD-VPN. However, that SSID is not listed in the Wireless Network Connection dialog. This error is occurring no matter which user I am logged on as.

I've tried to manually re-add it, but Windows is telling me that -

A network called DYD-VPN already exists

From here I choose the option Use the existing network, which tells me that the Wireless Network Connection dialog will be opened to allow me to choose the network. However, the dialog is not opened, and when I manually open it, yet again the SSID is not listed.

I have tried restarting every single access point, as well as the laptop, but still no joy.

Can anyone please suggest how I could fix this problem? Thanks.

David Gard

Posted 2013-10-08T09:18:52.933

Reputation: 1 368

You are 100% sure the hidden (non broadcasting SSID) wireless network still exist? If you have an existing wireless profile and it matched exactly to the wireless network - Windows will try to authenticate. – Darius – 2013-10-08T10:35:09.427

Yes, I'm 100% sure it still exists. None of the details have changed either. But even if it didn't exist, Windows should still be showing it to me in the list of available networks as it was added manually, but it is not. It is however telling me that it still exists when I try to re-add it. Thanks. – David Gard – 2013-10-08T11:24:50.900

Windows XP/7/8 ? – Darius – 2013-10-08T11:26:20.847

Sorry, Windows 7. Will edit the question. – David Gard – 2013-10-08T13:47:56.173

Answers

You can try deleting the existing wireless network. Goto the network settings and in the left pane click on manage wireless networks. Delete the existing wireless network and try to reconnect to this network.

It should work.

Thanks.

Amritanshu Pandey

Posted 2013-10-08T09:18:52.933

Reputation: 69

Thanks for the reply, but as I mentioned in the question, that SSID is not listed in the Wireless Network Connection dialog. Thanks. – David Gard – 2013-10-08T09:51:04.757

You may try to re-install your wireless adapter driver to see if this problem could be resolved. Open device manager, find your wireless adapter, right click and select uninstall. Then you'd click "Scan for Hardware Changes" in the action menu to make windows re-install the wireless driver.

It should work.

polone

Posted 2013-10-08T09:18:52.933

Reputation: 1

@David, has the problem been solved? Thanks. – polone – 2013-10-11T12:38:46.063