How do I fix "hard freezing" issue when running games?

3

About 3 or 4 day's ago, while my roommate was playing a game on my computer that I had played plenty before, randomly hard froze. After rebooting and trying the game again, the same thing happened within a few minutes. I suggested to try a different game, and 2 game later I gathered that it wasn't something wrong with the games, it was my computer.

I'm running Windows 7 Pro 32-bit, Pentium 4 3.0 GHz processor, 2 GB RAM, NVidia GeForce 8400GS Video card...

Gothic 3, and then Homefront(which was a new addition to my collection), and then Bioshock... Gothic 3 and Bioshock never had any problems before, but it seems like it's gonna do it sometime randomly during ANY game I try and play. Even windows Solitare is kind of glitchy

.. I have no idea what prompted this issue, or how to fix it, since I don't really know what's wrong. Any help would be greatly appreciated

Skatr

Posted 2013-09-22T13:45:40.573

Reputation: 168

Tell us the name of the game... – Jet – 2013-09-22T13:53:16.447

Gothic 3, and then Homefront(which was a new addition to my collection), and then Bioshock... Gothis 3 and Bioshock never had any problems before, but it seems like it's gonna do it sometime randomly during ANY game I try and play. Even windows Solitare is kind of glitchy... – Skatr – 2013-09-22T14:00:51.193

1This is a tough one because there are several possibilities. Any other info you have might help. OS version, hardware specs, etc. Are these fairly modern games with intense graphics? Might be something wrong with cooling of CPU or gpu. Might also just be faulty CPU gpu or ram. Try running a memtest for an hour or two to rule that out. – Neil Neyman – 2013-09-22T14:04:39.683

Oops ok didn't see your second comment before I sent mine. Solitaire is probably not overheating CPU. Still, start with a ram test then maybe some hdd diagnostic tools, antivirus scans. Until you come up with a problem. – Neil Neyman – 2013-09-22T14:07:55.823

Yes, Solitaire can't harm. But everything can harm when you restart PC with overheated hardware... – Jet – 2013-09-22T14:12:09.317

I'm running Windows 7 Pro 32-bit, Pentium 4 3.0 GHz processor, 2 GB RAM, NEVIDEA GeForce 8400GS Video card... I guess the games are new-ish, but I know for sure that Bioshock didn't have any problems before all this started... I'm leaning towards and over heating probem, so I guess the next step is to turn it off and open up the tower for a good cleaning\wire check... – Skatr – 2013-09-22T14:14:29.553

How do I run a RAM test? – Skatr – 2013-09-22T14:16:57.817

2

@skatr http://www.memtest86.com/download.htm burn iso as a bootable cd and let it run for a few hours. If it reports any errors you have a bad stick/set. Or win7 has a built-in one that's not as thorough but worth a try for starters.

– Neil Neyman – 2013-09-22T17:25:26.267

@NeilNeyman Can I mount the ISO on a virtual drive and run it that way or do i have to burn it?? – Skatr – 2013-09-22T22:20:31.687

1It's supposed to boot from the cd. You can use a usb drive but I don't think you can boot a virtual drive. Needs to run without the os behind it. – Neil Neyman – 2013-09-22T22:44:26.497

Answers

4

The problem is probably in overheating of CPU or videocard.

Check fans of your processor and videocard, and remove dust.
When there is dust, they can't do their job. And then the hardware overheats and computer stops working. And the results are - freezing / restarting / BSOD.

To check the temperatures and fan speeds , use tools like Open Hardware Monitor , AIDA64 or smtg else. You can also see temperatures and speeds in BIOS settings (mostly in newer versions of BIOS).

Jet

Posted 2013-09-22T13:45:40.573

Reputation: 2 232

what temperature is it supposed to run at? I'm at 65c to 68c... I don't know if that's good or bad... – Skatr – 2013-09-22T14:58:13.020

1That's fine but check under heavy load like in a game. 90-100 is around max for most cards. Talking about gpu not CPU here. – Neil Neyman – 2013-09-22T17:26:45.647

1@Neil Neyman , 65-68 is fine o_O? The normal is somewhere under 55C. Most hardware's maximal allowed temperature is 70C. If its >70 then you'll probably see decrease of performance, or BSOD. – Jet – 2013-09-22T17:52:46.423

1@jet referring to 8400gs not CPU. Yes that's ok. – Neil Neyman – 2013-09-22T18:15:28.430