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I am trying to add a legacy LPT EPSON printer to my Windows 8 system, but it isn't listed in the base list in the Add Printer dialog (the one which opens when I choose to add the printer manually).
The problem is, when I click the Windows Update button, it opens a new window saying it's updating the printer list, but after ~15 minutes it times out saying it cannot access the server.
Internet is obviously working, and this is not a temporary issue (I tried it several times over the last couple of days).
This thread describes a similar problem in Windows 7, but the proposed solution says it will result in me losing all Windows Update history, and I am not sure about other implications it might have.
Has anyone had similar problems before?
[Update]
Additionally, the printer is listed as compatible on this Windows Compatibility Center page, and the page directs me to this Microsoft Update Catalog page, but I don't have a clue how to download the "update".
If anyone knows how to use the Catalog, it might solve my problem.
Groo
Posted 2013-09-17T16:31:45.640
Reputation: 996
Do you run into issues when you use Windows Update for regular updates as opposed to the printer specifically? If so, you might just use a workaround, and try and find a driver direct from Epson, rather than via Windows Update . . . – ernie – 2013-09-17T16:38:41.463
@ernie: no, Windows Update is working properly, and the Epson page for that printer says that OS should already include these drivers. However, Windows 8 does not include them by default and should download them when I click on the Windows Update button inside the mentioned dialog.
– Groo – 2013-09-17T16:41:47.427How about using the MS update page via IE? (http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Name=Epson%20LQ-570%2B%20Printer&vendor=Epson&ModelOrVersion=C107001&Type=Hardware&TempOsid=Windows%208)
– ernie – 2013-09-17T16:47:12.983@ernie: can you elaborate that a bit more? I am not sure how to use that Compatibility Center at all. Windows Update itself does not offer this as an update because it's an LPT printer (so there's no plug-and-play, auto discovery and other USB stuff). When I click the
– Groo – 2013-09-17T16:50:34.187Free download requiredbutton on the page you mentioned it takes me to the Microsoft Update Catalog page for that printer, but I don't know what I am supposed to do next?@ernie: Oh crap, I am an idiot. There is a Download button available when I open the basket, and it works. Feel free to add it as the answer and I'll accept it. – Groo – 2013-09-17T16:53:11.093