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I have a Fantom Drives GF3B2000U external hard-drive. USB 3.0. My problem is that if it is plugged in and powered on when I start the computer, it won't get past post. The bios is `v2.58 (C) Copytright 1985-2007, American Megatrends, Inc. Also, the operating system is Windows XP, probably SP3.
Auto-detection USB Mass Storage Devices
Device #01:
Those are the last two lines on the screen and there it freezes.
- Disabling USB is not an option as the keyboard is USB.
- I tried setting legacy support to Auto, nothing happened.
- I can't change the boot order, as each individual device is listed, and if it freezes before it enters setup. However, the CD drive and Harddrive are listed as the first two.
Ok, here's the text from power on. Does this help any?
|AMI | American
|LOGO| Megatrends
AMIBIOS (C) 2007 American Megatrends, Inc.
ASUS P5GC-MX/1333 ACPI BIOS Revision 0310
CPU : Intel (R) Celeron (R) CPU E1200 @ 1.60 GHz
Speed : 1.60 GHz Count : 2
Press DEL to run Setup
Press F8 for BBS POPUP
PC2-5300 Dual Channel Interleaved
Checking NVRAM..
Initializing USB controllers .. Done.
2040MB OK
USB Device(s): 2 Keyboards, 1 Mouse, 1 Storage Device
... [Some stuff about the IDE devices] ...
Auto-detection USB Mass Storage Devices
Device #01 :
If I press DEL, then it changes that line to
Entering SETUP ...
Information on the motherboard is required. It seems strange your system is trying to boot a device before it even POSTS. Your saying your unable to change the boot order before the system attempts to boot to this device? – Ramhound – 2013-08-13T18:37:29.433
No, it is during POST and it is trying to detect the available devices. It does this before going to setup, so I can't get into setup with the device plugged in. At least, I guess it's during post. – Arlen Beiler – 2013-08-13T18:42:44.343
I consider POST the point where you can enter the configuration of BIOS/UEFI. If your unable to get to this point the device is blocking your system from POST, which means, the device itself is to blame or the contents on the hdd is to blame. My personal experience of Fantom is not good, I don't suggest them, they use very low quality parts to acomplish something their price point just does not justify. – Ramhound – 2013-08-13T18:50:18.463
The problem is your system does not support USB 3.0. How are you using a USB 3.0 device on a system this old? There must be a way to change the boot order to force USB devices to be last. – Ramhound – 2013-08-13T18:56:24.627
POST stands for Power On Self Test, and it is definitely keeping it from completing the POST. I just tried disabling legacy support and it looks like that took care of it. And my keyboard still works, which is nice. As far as USB 3.0, I don't know, but I think they can usually fall back to 2.0. Thanks for your help guys. – Arlen Beiler – 2013-08-13T18:57:50.113
Technically its not preventing POST its simply locking your computer up if you attempt to enter the configuratin screen. Its also preventing a normal boot because your system is trying to boot to it because of auto detection. Be sure to post your own answer if you solved your problem. After is printed "Press DEL to run Setup" you already were through the power on self test. If your system turned off that would indicate a POST failure, if you also had a error code, that would indicate a POSt failure. – Ramhound – 2013-08-13T19:01:45.400
So when the computer beeps, does that mean it completed the POST? That one clear beep that most computers have. – Arlen Beiler – 2013-08-14T14:23:38.320
Yes its an audio notification POST was sucessful. If there was an error you would have heard a different beep which varies. – Ramhound – 2013-08-14T15:07:10.497