Name resolution DNS Client Event, DNS servers not responding, with internet disconnects

Question

I have a really small network in my house, with only three computers. Recently I've experienced my computer disconnecting from the internet for 3-5 seconds, and it only happens two or three times a day. I get this Warning message in the event logs:

Event ID 1014, Warning Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.

The website dns.msftncsi.com isn't a constant, it's been a few random sites (i'm guessing whatever site i'm on at the time of disconnect.)

My network consists of a windows 7 Desktop, Linux mint laptop, and a macbook pro. My router is a Netgear N600, and here's my output of ipconfig /all

ipconfig /all Windows IP Configuration

Host Name . . . . . . . . . . . . : Red Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 44-87-FC-D4-21-89 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5be:cd97:4f07:2f24%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.25(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 239372284 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-43-0D-0A-44-87-FC-D4-21-89 DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet1:

Connection-specific DNS Suffix . : Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1 Physical Address. . . . . . . . . : 00-50-56-C0-00-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5d7c:587a:4b9:333b%14(Preferred) Autoconfiguration IPv4 Address. . : 169.254.51.59(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 318787670 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-43-0D-0A-44-87-FC-D4-21-89 DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet8:

Connection-specific DNS Suffix . : Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8 Physical Address. . . . . . . . . : 00-50-56-C0-00-08 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::dd6e:74c6:5254:2215%16(Preferred) Autoconfiguration IPv4 Address. . : 169.254.34.21(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 352342102 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-43-0D-0A-44-87-FC-D4-21-89 DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{9420D2B3-C8C4-48EA-BCC1-55C52E1E9CEE}:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CD33946C-2519-4ADC-B106-55C7C18757C4}:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{35A4120D-DF3E-41D6-89BB-5E7B0D2AD40A}:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

I've been troubleshooting this for a while, and really am out of ideas. I have only noticed the problem on my windows 7 desktop, but that could be because my laptops are normally only on at work or school. Thanks in advance, and let me know what other information might be needed.

Answer 1

As it turns out, my disconnects were from my ISP not having a large enough pipeline for my neighborhood, and they also had to replace the switch I was on. The errors make sense now that I know what the problem was, but I really didn't expect this since I couldn't even tracert to my ISP (which was because the initial switch I was on was going in and out at the same time.) Thanks for all of the help, but my ISP has fixed both problems now (they are a super small ISP, with like 10 employees total).

Answer 2

Try setting the DNS on your router to Google's Public DNS: https://developers.google.com/speed/public-dns/

Here's a youtube video of where to find that in your router's settings if you are having problems: http://youtu.be/beTp_YYNOxo

Hope this helps.