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I have recently installed MS Office 2010 on a Windows 7 laptop. Everything works except for saving onto the network drive using MS Office 2010 applications (Word, Excel, etc)
Every time I try to save using one of these applications on the network I get the error :
Document cannot be saved due to network permissions or the drive has been disconnected.
However I can save to the network drive with other applications including Adobe Photoshop, I just can't save using MS Office.
I found the issue on the Microsoft Support KB Article 983458 however the hotfix does not apply to my computer when I try to install.
As a work around I am saving files locally and dragging then to the network folder but this is getting a but annoying now. Has anyone experienced the same issue?
I found this an unhelpful soution but it worked by using the UNC path https://support.microsoft.com/en-au/kb/291156
– ICT Guest – 2016-11-16T01:32:57.723What error are you getting when you try to apply the hotfix? Which version did you download for your computer? According to the linked forum, you need version
6.1.7600.20706
forx86/x64
. Or fixFix321330
. – Will.Beninger – 2013-05-28T20:11:54.510