VT-x/AMD-V hardware acceleration is not available on your system

While installing an OS, I am getting an error similar to:

VT-x/AMD-V hardware acceleration is not available on your system. Certain guests (e.g. OS/2 and QNX) require this feature and will fail to boot without it.

This should happen if my computer does not supports SLAT. Later I found that my computer supports SLAT and EPT here is a screenshot:

enter image description here

But, I am getting this error while starting to boot the OS:

enter image description here

I am running Windows 7, any ideas?

BLuMn

Posted 2013-05-18T16:51:32.683

Reputation: 373

1Have you confirmed virtualization is enabled within bios? – Qwilson – 2013-05-18T18:03:30.250

i'm afraid cause there is no such option for enabling virtualization under Advanced BIOS Options .. in bios settings ...? – BLuMn – 2013-05-18T18:13:47.480

What type of device are you running e.g. desktop, laptop, model etc... Processor type/model would be very helpful. – Qwilson – 2013-05-18T18:19:10.723

Desktop computer,Windows 7(32-bit) Pentium dual core e5300 – BLuMn – 2013-05-18T18:19:22.250

Did a quick search and found similar issues with VBox and the e5300. Enabling virtualization will be key. Some solutions suggest updating the bios. Can you confirm you have the latest? – Qwilson – 2013-05-18T18:23:13.003

Digging a little deeper suggest that proc may not support VT-x. http://ark.intel.com/products/35300. It will depend on your specific model.

– Qwilson – 2013-05-18T18:26:04.497

many thanks for that...not sure but this is my bios status: http://i.stack.imgur.com/EKLKE.png

– BLuMn – 2013-05-18T18:28:40.787

Not sure how old your board might be, but given it's running a bios from 2009, there may be a good chance there's an update available. – Qwilson – 2013-05-18T18:31:14.360

ok, i will try it. – BLuMn – 2013-05-18T18:38:12.620

Answers

VT-x/AMD-V support gets disabled for VirtualBox if you have Hyper-V installed. It gets enabled again when you uninstall Hyper-V. You can do that from an elevated command prompt by typing:

dism.exe /Online /Disable-Feature:Microsoft-Hyper-V

Sedat Kapanoglu

Posted 2013-05-18T16:51:32.683

Reputation: 733

7Thank you, mine was working until it wasn't. I removed Hyper-V by going to Control Panel, clicking Programs and Features, clicking Turn Windows features on or off, expanding Hyper-V, and unchecking it. – Chris Schiffhauer – 2014-07-21T13:53:10.867

7Hyper-V is silently installed when you install the Windows Phone Emulators or SDK. – Daniel A.A. Pelsmaeker – 2014-10-29T09:32:18.287

Hyper V "consuming" AMD-V at boot, without ANY VMs setup, is absurd. I installed Win Phone Emulator quite some time ago, must not have used VBox since then. Getting this message, spending an hour trying to resolve, and ultimately discovering this is the cause, is tiring. Onward march... – Sully – 2015-08-23T19:17:10.873

@Sully I think that happens because that part of Hyper-V probably cannot be started up later on demand. It has to be at the very beginning of kernel initialization. – Sedat Kapanoglu – 2015-08-25T16:32:13.480

You don't have to uninstall/reinstall HyperV to fix this problem. If you need HyperV for phone emulators (like I do) you can just setup new boot options using bcdedit. See my answer under this question for more info: http://superuser.com/questions/698478/error-vt-x-amd-v-hardware-acceleration-not-available-on-your-system-while-tryi/997101#997101

– EverPresent – 2015-11-06T20:39:11.267

I suspect your CPU doesn't support the VT-x feature, as others have stated. As Joshua pointed out, the Intel website will help you determine the capabilities of your CPU. Specifically you should check the Ordering/Spec page, since different revisions of the same processor may have different features.

Basically if your E5300 isn't the SLGTL Spec, then it doesn't support VT-x. The only way to be sure is to find out your Spec Code, either from the box it was packaged in or physically looking at the CPU. You can also try programs such as CPU-Z or Intel® Processor Identification Utility which will tell you if VT-x is available, but I think only if the option is enabled in BIOS.

Updating your BIOS wouldn't necessarily solve the problem either, because the CPU would still have to have the VT-x feature. Now if you update your BIOS, and there is still no option available for enabling VT-x or hardware virtualization under the CPU settings, then most likely your CPU doesn't support the feature.

Roberto Gomez

Posted 2013-05-18T16:51:32.683

Reputation: 1 144

First, you should ALWAYS check the Intel Processor Documentation website ARK.INTEL.COM to see what your CPU supports. In this case, the Intel E5300 does not support Virtualization features. See this link:

http://ark.intel.com/products/35300

The utility you are running also shows, albeit not very clearly, that you do not have those capabilities. The dashes (-) indicate that the feature is not available, whereas if you had an asterisk (*) they would. See the following link for reference.

http://www.techrepublic.com/blog/networking/use-coreinfo-to-determine-processor-capabilities/4937

It should still be able to run virtual machines, however it will be significantly slower than if you had VT support.

Joshua

Posted 2013-05-18T16:51:32.683

Reputation: 4 290

Are there any workarounds? – Christian Sirolli – 2017-11-25T19:22:13.307

well, the config. shows that it do: http://i.stack.imgur.com/Z49X0.png ... any idea?

– BLuMn – 2013-05-18T19:36:04.503

@MaxPat. - Intel specifications sheets don't lie. – Ramhound – 2013-05-18T23:28:39.200

@MaxPat. You are mistaken. The readout shows dashes (-), whereas if you had the capabilities, it would show asterisks (*). See the link for reference: http://www.techrepublic.com/blog/networking/use-coreinfo-to-determine-processor-capabilities/4937

– Joshua – 2013-05-19T02:36:23.753

A BIOS update has caused the virtualization technology to be disabled in BIOS for me, which resulted in the above error.

Re-enabling the option in BIOS resolved the isue.

PS For AMD CPUs, the option is called SVM and is located deep under Advanced CPU Core settings or something like that.

lolmaus - Andrey Mikhaylov

Posted 2013-05-18T16:51:32.683

Reputation: 383