How to make Microsoft Lync instant messenger open reliably?

Often I try to open Lync 2010, but nothing happens. On inspection in task manager, there are several communicator.exe processes in task manager. How can I stop this happening, so Lync window opens reliably?

Tedious workaround: kill and the communicators and try opening Lync again.

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lync

Colonel Panic

Posted 2013-05-15T09:46:54.777

Reputation: 9 529

This has to be caused by something unique to your configuration because I use Lync 2010 every single day and don't have this problem. One solution is to end those processes then start it up yourself through the use of a shortcut. – Ramhound – 2013-05-15T12:11:49.097

Others have this problem too http://grow-n-shine.blogspot.co.uk/2013/02/why-wont-microsoft-lync-2010-start.html

– Colonel Panic – 2013-08-05T09:07:54.003

Answers

I have been encountering this problem for the last few months. I am not sure whats causing the problem and how to avoid it completely. Earlier when I would open MS Office/Outlook or SharePoint which are integrated with Lync because of Single Sign On, I noticed that Lync would run into this issue.

The workaround which has worked for me is that I first open Microsoft Lync after starting my computer and only then open any other programs like Microsoft Outlook/SharePoint.

Try this approach.

Manish Nadir

Posted 2013-05-15T09:46:54.777

Reputation: 11

I have this exact problem: OL starts Lync which hangs. Is there a way to stop OL from trying to launch Lync? I have version 2010 of both on Win7 Pro 64bit. – David Balažic – 2016-05-04T15:33:52.190

Yes, in Lync options, uncheck the box that says not to start Lync during Windows Startup.

Matt

Posted 2013-05-15T09:46:54.777

Reputation: 1