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UPDATE: Please check out the new answer I've posted to this problem. It might be that a solution to this frustrating problem exists now. Scroll down to see it.
Quite a while ago my graphic card died and I had to buy a new one. I decided for an ASUS Radeon HD 7870.
While I love the power of the graphic card and have no problems while playing games, I'm experiencing an annoying problem while I'm just on Windows with my dual monitor setup. Sometimes my mouse cursor gets broken on my main monitor and simply looks like this:
This seems to happen just at random situations and also sometimes when I move the mouse from one monitor to the other one. I can also always use a "workaround" to "fix" the problem, which means if I just move the mouse from one monitor to the other one often enough it becomes normal again at some point. But I don't want to do this all the time, so I'm searching for a solution.
I did a lot of Google research (try typing "ATI brok" in Google and it will already show you a lot of search entries for a broken Cursor), but the results where mostly not helping at all. Often they are "old" (from 2009 and before) and deal with mouse problems while playing games, which is not my problem. I'm missing up to date results from someone with maybe the same graphic card and can help me.
What I read some times is that deactivating windows aero should "fix" the problem, but to be honest I enjoy Windows Aero a lot and would prefer something different (I don't want to sound arrogant). The same is that some people say it would help to activate mouse trails, but the look & feel (like lagging) then bothers me even more. I also tried to disallow that the mouse cursor gets changed through designs, but this didn't change anything
Here is for example a big thread where people are talking about a similar (same?) problem. Some also state that deactivating Catalst AI would solve it for them, but I can't find this option in my up to date Catalyst Control Center anymore (maybe possible in a file somewhere in the directory of the CCC?).
Well, what's left to say is that I always keep my system up to date and already often installed new graphic card drivers (even sometimes tried Beta Versions). But the problem never disappeared.
Can someone here help me, has some ideas or experienced the same? I would be glad to hear from you! I'm also curious if this could maybe mean my graphic card is broken? (Although somehow it's hard to imagine for me)
Thanks a lot for every thought you're sharing with me.
Edit: Today it has happened again with the new ATI drivers.
Edit 2: Please check out the new answer I've posted to this problem. It might be that a solution to this frustrating problem exists now. Scroll down to see it.
try the 13.5 beta driver: http://support.amd.com/us/kbarticles/Pages/AMDCatalyst13-5WINBetaDriver.aspx. Also try to disable the mosue shadow as suggested in the technet topic
– magicandre1981 – 2013-05-04T18:58:12.297tried disabling the mouse shadow, but it didn't help. I today installed 13.4 and the issue occured again. I think I will give the new 13.5 driver a try, although I'm not very optimistic. Thanks for your comment – Waylander – 2013-05-04T20:44:01.970
You are not alone in this! I've experienced this first time about 5 years ago on my laptop with ATI 2600 HD graphics. It happens only sometimes (sometimes after playing Global Operations) and I was not able to find any solution. Same as you with dual monitor setup and that time I was using Win Vista x64. Now I have Win 8 x64, dual monitor setup, Sapphire Radeon HD 7870 XT (this version has Tahiti GPU from 7900 series) and recently I have seen this "half-tree" again! This time it happens without any game involved... – icl7126 – 2013-05-04T20:21:24.430
But in my case I'm experiencing also some artifacts in Firefox but it's very rarely and it involves placing (or moving) cursor on some specific places on page. I think this all is caused by malfunctioning graphics RAM but I cannot prove it. BTW everything else is working just fine – OpenCL programs, games, video playback... So as you can see, this problem is very old and I believe it's only ATI/AMD specific. The worst thing is that I cannot reproduce this problem... it just happens. – icl7126 – 2013-05-04T20:21:24.430
I get broken mouse cursor after SimCity 5, with all ATI drivers I tried. My workaround is to SLEEP Windows. HW: Radeon 5770, Win 7x64. – Hernán – 2014-03-10T18:37:39.453
I have a suspicion it has to do with java. This stacked / repeated mouse pointer seems to come up more if I'm running java-based stuff like eclipse and spark. Also running one (center) screen with oracle virtualbox fullscreened ssems to intensify this problem from once a week to everyday. – Nanne – 2014-04-30T13:39:43.593
(fyi: the 'breaking' seems to be repetition of the top-left of the cursor: here you see a pointer repeated, there are also versions of the 'text-selection' repeated, and there is also one that doesn't seem to have anything showing when repeated: your cursus will be gone, but still working) – Nanne – 2014-04-30T13:41:14.877