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I am sending an email from a specific address (i.e user@mydomain.com) with a unique sender address to do bounce-tracking(link)(link2). The issue is that when the message is received in outlook it is diplayed as if sent by the bounce-tracking address (which is from a different domain, might be relevant?), displayed as from: "tracking_address@tracking_domain.com on behalf of real_address@domain.com"
Is there a way to hide this irrelevant and confusing information from the user? gmail does not display it.
Amit Bens
Posted 2013-04-23T12:38:32.320
Reputation: 101
You might be able to hide it through the use of a custom Outlook plug-in. the reason Gmail does not display it is because they have additional capabilities because all emails are displayed throught the use of html. – Ramhound – 2013-04-23T13:21:14.993
@Ramhound I don't see how the use of HTML is relevant, but I would like the recipients of the email to not see it. It's not meant for me but for my recipients. – Amit Bens – 2013-04-23T13:25:18.273
You won't be able to hide this information on a client's computer because the information is accurate. You are actually sending the address on behalf of your other address. Google doesn't ALWAYS hide it. Google only hides it when it can be determined that the two addresses are one in the same. – Ramhound – 2013-04-23T15:30:44.267
@Ramhound If I keep both addresses are on the same domain, will it be hidden on outlook too? – Amit Bens – 2013-04-23T16:17:40.503