Outlook With GMail Over IMAP is Missing All Mail Folder

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When I add my Gmail account to Outlook (2013 or 2016), I don't see the All Mail folder.

I have found a couple forums suggesting the following steps, but following these steps doesn't solve the problem:

  1. Right-click on the root mail folder, and select "IMAP Folders" <- It opens the IMAP folder subscription dialog.
  2. Check the box labeled "When displaying hierarchy in Outlook, show only subscribed folders."
  3. Query for "All Mail" (case-sensitive)
  4. Click on the "All Mail" folder in the results list.
  5. Click the subscribe button.
  6. Click OK
  7. Restart Outlook.

I still don't see All Mail folder. What can I do next?

Dan

Posted 2013-04-18T20:34:24.907

Reputation: 561

Answers

31

If you try the steps above and still don't see an All Mail folder, manually create one. Right-click and select "Process Marked Headers" on the context menu, and the folder will populate.

Dan

Posted 2013-04-18T20:34:24.907

Reputation: 561

2+1 for an answer that worked and for answering your own question! Side note, this works in Outlook 2016 as well. – John Virgolino – 2016-03-11T20:16:29.177

This worked in Outlook 2016 also. – UuDdLrLrSs – 2018-11-18T12:01:42.887

1The All Mail folder has to be created under the [Gmail]-folder, adjacent to the Bin, Important and Spam-folder. – Arete – 2019-11-17T11:08:42.677

Asked: 2013-04-18T20:34:24.907

Viewed: 22 037 times

Active: 2019-11-27T11:55:32.763