Computer crashed after updating graphics card driver, now I have problems

1

Have a Radeon 5xxx mobility on a HP notebook. (Not switchable graphics)

Today I was updating the AMD driver to the 13.1 mobility driver for Win7 64bit.

Then it crashed in the middle and did some minidump.

After that, I tried installing the driver again.

Didn't work.

Went into Device Manager and clicked update driver - it installed a 2011 driver for me. Then now, I go into the start menu and click "Catalyst Control Center", and it says "No AMD Graphics Driver is installed, or the AMD Driver is not functioning properly. Please install the AMD driver appropriate for your hardware".

Any solutions? I think the best way is to install the last 12.xx (what number is it?) catalyst mobility driver for win 7 64 bit (which was what I had previously) but I can't find it anywhere on the internet (including AMD's whole website). Can someone help please? Thanks in advance

GOGOGO

Posted 2013-04-18T14:43:29.343

Reputation: 33

Have you tried to rollback the drivers from the device properties window, driver tab? – CharlieRB – 2013-04-18T15:01:48.367

yes, that option is grayed out. – GOGOGO – 2013-04-18T15:02:15.813

instead of trying in AMD site, go to hp.com select your country and go to support->download drivers. Enter your laptop's product number and proceed to download drivers from that page.

– MAKZ – 2014-02-15T09:26:25.967

Answers

0

You can try a System Restore to rollback to a previous checkpoint.

Scorpion99

Posted 2013-04-18T14:43:29.343

Reputation: 1 023

0

Try a clean Uninstall of your AMD drivers by using the supported tools.

http://sites.amd.com/us/game/downloads/Pages/catalyst-uninstall-utility.aspx

Then restart and reinstall the latest driver.

Couldstone

Posted 2013-04-18T14:43:29.343

Reputation: 27

Asked: 2013-04-18T14:43:29.343

Viewed: 1 109 times

Active: 2016-03-04T15:01:16.763