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I got this issue today where the computer first began to 'hang' and then the screen momentarily turned black and came back again with a pop up saying that the display driver stopped working and has been recovered.
The fix suggested was upgrading the drivers. So, opened the device manager and right click on appropriate device and click on update driver. Windows then says that the drivers are all updated.
Then, why is the issue persistent ?
I downloaded these drivers from HP's website. I remember I was told not to download drivers from the vendor's site as it may prevent HP from sending updates. I believe the drivers are outdated.
Do I download the drivers from the vendor's website ? if yes, which one ?
Display Adapters
Intel Graphics Media Accelerator HD (8.15.10.1986 A)
Ati Radeon HD 4550 (8.713.0.0 B)
Misc
Laptop: HP Pavilion DV4-2126tx
OS: Windows 7 Home Premium, 32bit
Little Child
Posted 2013-03-25T04:28:45.407
Reputation: 448
Err, Intel and ATI are 2 different vendor. Can you check which one is inside your system? – Martheen Cahya Paulo – 2013-03-25T04:32:27.487
@MartheenCahyaPaulo it is switchable. When not in AC, it uses the low power Intel. If in AC, it uses ATI. I can manually switch, too – Little Child – 2013-03-25T04:33:45.847
New drivers are generally only meant to optimize new games anyway. This is less likely a driver problem if your laptop run just fine before. I would check for overheating problem – Martheen Cahya Paulo – 2013-03-25T04:47:11.627
@MartheenCahyaPaulo it had happened a loong time ago a couple of times, too, but I dismissed it as a random incident :/ – Little Child – 2013-03-25T04:50:00.747
2Exactly, random error are usually from overheating problem. – Martheen Cahya Paulo – 2013-03-25T04:54:46.067
Is it happening when you are using Intel graphics?? (without AC in your case) – Jet – 2013-10-02T19:40:59.360