Bizarre Remote Desktop Problems: User unable to log in to 1 computer only

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I have a Win7 SP1 computer A (up to date) that is trying to access computer B (also Win7 SP1) behind a TS Gateway (SBS 2008).

When Computer A connects to Computer B as the user, they get: "The credentials that were used to connect to xxx did not work."

When A connects to B as Admin they get: "The number of connections to this computer is limited"

When A connects to a random C, on the same network, behind the same TS Gateway, it works fine.

When my test bench or another computer on A's network connects to B, it works fine.

(B can remote to A with no difficulty).

a) There's nothing wrong with the certificate, because A can connect to other PCs in B's network. b) Ditto the firewalls. c) There's nothing wrong with the RDP file, it works fine from my test bench. d) I can't find even the attempt to connect in B's event log (or the TS server event log) for the user. For the admin I can see the connection logged as successful (the WIn7 machine itself is throwing up the "To many connections" after the security procedure. e) Clocks are in sync (for encryption)

Any ideas?

Dom

Posted 2013-03-20T15:40:01.130

Reputation: 455

On system "B": Have you checked and confirmed the settings in the Remote tab of System Properties match a working target? Have you checked the local policies on B to ensure that RDP session counts haven't been limited (to say, 0)? – Ƭᴇcʜιᴇ007 – 2013-03-20T18:13:54.667

@techie007 I haven't checked it specifically. B is part of a domain, was re-imaged recently, so has all-domain set policy. If RDP was turned off or session counts set to some non-default value, then other computers wouldn't be able to connect to B. As it stands, all computers can connect to B except A. – Dom – 2013-03-20T22:56:37.920

No answers