Mail icon in systray missing for mails that I move by a rule

0

I am using Outlook 2013 (had the same problem with Outlook 2010) and I have a little problem:

If I receive an email, I get the usual envelop icon in the systray and a desktop notification. Now I have a rule to move an email to a subfolder (nothing more, just move) if it's from a specific person. For this mails the envelop is missing.

Any ideas why?

Feroc

Posted 2013-03-15T12:05:28.810

Reputation: 362

Answers

1

Probably because the rule for the notification is for new emails in your inbox only.

Source

You do have some freedom here about setting up other notifications, but it depends on how many rules/folders you have as to whether this is applicable.

Dave

Posted 2013-03-15T12:05:28.810

Reputation: 24 199

I am not talking about the desktop alert, that part is working or at least I can add it to the rule so it will show. It's just the mail icon in the systray that is not showing up. – Feroc – 2013-03-15T12:51:00.153

@Feroc I've updated my answer – Dave – 2013-03-15T13:01:50.367