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The client can not be restarted, even if the notes.exe and nlotes.exe tasks stopped in the task manager. Only rebooting helps, but that is not a user friendly solution. This occures on Lenovo laptops. How to restart the client only? Is there any additional task should be stopped?
Jozsef Lehocz
Posted 2013-01-31T10:46:51.453
Reputation: 3
3
Some people will suggest KillNotes to you, but this can cause corruption.
The better way is to go into the notes folder and run the following command.
nsd -kill
It should remove all processes that will stop it rebooting.
Alternatively on the start menu you can use the following.
Lotus Applications -> Support -> Collect Lotus Notes diagnostic data and exit Notes
Simon O'Doherty
Posted 2013-01-31T10:46:51.453
Reputation: 381
What happens when you try to restart the client? Do error messages appear, for instance? – Marcks Thomas – 2013-01-31T11:17:41.797