Webpages open PAINFULLY slow in Internet Explorer on Windows 7

2

I have a computer with Windows 7. Web pages open fine in Firefox, but in Internet Explorer, they open painfully slow... They'll load most of the page, but then hang up on something. I have no idea how long they take, because they take so long I've never waited to see. At least several minutes. The only page that opens up okay in Internet Explorer is www.google.com.

This does not happen under the Administrator account (everything works fine under that one), but it seems to happen under all other accounts.

I have tried

  • Resetting Internet Explorer to defaults
  • Making the other account an administrative account instead of standard
  • Upgrading to the Internet Explorer 10 customer preview (it was Internet Explorer 9)
  • Updating the graphics drivers
  • Switching network adapters
  • Manually disabling all addons through the Manage Addons menu

I even tried creating a completely brand new user account on the system, and the same thing happens under that one. The only account which has no problems is the Administrator account.

How can I fix this problem?

eidylon

Posted 2013-01-29T17:19:03.923

Reputation: 1 667

Check your DNS settings. Use namebench tool from google to set the DNS servers. – Alfabravo – 2013-01-29T17:21:05.597

Disable ALL add-ons and try it like that, let us know what happens. Click Start -> All Programs -> Accessories -> System Tools, and then click Internet Explorer (No Add-ons – BroScience – 2013-01-29T17:37:55.843

Hmm, I did disable all the addons through "Manage Add-ons" within IE, did not try the separate shortcut though. Maybe it does something slightly different... I'll have to give that a try and report back. – eidylon – 2013-01-29T17:43:15.603

@Alfabravo One question though, If it were a DNS issue, wouldn't that affect Firefox too, or not necessarily? – eidylon – 2013-01-29T20:26:07.460

It would, indeed. I misread the initial statement. Could be some sort of issue with addons. Tried stopping antivirus and antistuff programs for a while? – Alfabravo – 2013-01-29T21:05:50.177

@BroScience, if you want to post your answer as an answer, I'll accept it. More addons showed up when going through the shortcut rather than through the menu in regular IE. Turned out to be the Shockwave addin. – eidylon – 2013-01-30T06:06:48.467

Answers

1

Disable ALL add-ons and try it like that, let us know what happens. Click Start -> All Programs -> Accessories -> System Tools, and then click Internet Explorer (No Add-ons)

BroScience

Posted 2013-01-29T17:19:03.923

Reputation: 1 773

Thanks for the answer. I had gone in through the Manage Addons menu and disabled all of them, but it didn't help. When I went through the no-addons Start Menu shortcut though, more showed up. Disabled them all and pinned it down to the Shockwave plugin. Thanks! – eidylon – 2013-01-30T21:03:04.507

2

Anecdotally, I had a similar problem on one PC. I narrowed it down with pages that had Java objects on them (for example, this NPR page would hang in Internet Explorer as you describe, while most others worked) and once I uninstalled Java, it ran fine. Alternatively, I could have tracked down why Java was broken on that machine and tried disabling the Java plugin from Internet Explorer's setttings ("Manage Add-ons" from gear icon) or played with Java upgrades.

You might get a clue where the hang is happening on a page, by installing an HTTP monitor - like Fiddler - and see what is the last request the page makes before the hang.

jdh

Posted 2013-01-29T17:19:03.923

Reputation: 6 645