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My wife recently purchased me Apple TV for Xmas and I am trying to set it up so it can access my music over a wireless network and I am experiencing network latency issues when trying to stream music through Apple TV from an external hard drive. Here is a quick summary of my wireless LAN configuration:
My iTunes library is managed through my desktop computer. My desktop is connected to the network and internet via a wireless connection using the D-Link DWA-552 XtremeN Desktop Adapter. I am using the Netgear WNDR4000 as my network router. I have recently moved by iTunes content from my desktop hard drive to external hard drive directly connected to the router. I can access my content using iTunes on my desktop without any issues. When I try to access my content through Apple TV is where I have network latency issues.
Apple TV does see my iTunes library content but when I try to play a song through Apple TV it sits on the loading screen and does nothing. The most frustrating part it is that is inconsistent. It will sometimes stream the content, but it will randomly stop.
It shows 130.0 Mbps speed and four out of five bars for the signal quality for the D-Link card when I view the wireless connection status through the Network and Sharing Center application on Windows 7.
So my question is, what is the best to determine where the bottleneck in this whole process? Do you think my network card might be the culprit that is causing the network latency when it is used as a go between for another devices on the network? Is there a way to monitor traffic on my network between all my devices? Is there a way to configure Apple TV to access the iTunes library directly on the external hard drive without going through my desktop itunes?
Michael Kniskern
Posted 2012-12-31T21:42:11.950
Reputation: 525
Verify what you did against this article and post the result.
– harrymc – 2013-01-05T12:20:36.717Yes I have verified all of those items in the article you provided. – Michael Kniskern – 2013-01-06T03:19:21.930
Let me know if this Post helps. Try test your wireless with 2.4GHz only.
– John Siu – 2013-01-06T07:07:54.710Make sure you eliminate the external hard drive as a culprit first. Move your iTunes library (or part of it) back to your PC, and see how well it plays on Apple TV. I can't help you for the rest, but this sounds like a good starting point to me. – Ariane – 2013-01-07T08:00:51.937
The more you segment the location of the files, the more it takes for them to be processed and reach the AppleTV in higher quality/speed. keep them on a internal hard drive if possible. – Lorenzo Von Matterhorn – 2013-01-08T17:50:19.617
@John Siu - I have turned off the wireless broadcast for my 5 GHz signal and only connected to might 2.4 GHz and the results are inconsistent. I was able to connect right from the start then it could not stream music after a couple of minutes. – Michael Kniskern – 2013-01-14T03:31:49.893
@LorenzovonMatterhorn - My hard drive on my computer is scheduled to be de-fragmentated every night. I just ran Windows 7 Disk Defragmeter and it gave a 0% fragmented report. – Michael Kniskern – 2013-01-14T03:33:43.913
@MichaelKniskern I think we need to narrow down the problem, weather it is originated from WiFi or storage or something else. Please connect the Apple TV to your router also. So both your network and Apple TV are using the wired network. And see if the latency problem occur. – John Siu – 2013-01-14T05:12:54.797
as segmented i meant a physical location more far, needing to use more transferences for the information to reach the destination(your apple tv) – Lorenzo Von Matterhorn – 2013-01-14T14:13:18.940