Attempting to uninstall Photoshop CS5 produces error. How can I uninstall?

1

I had installed Photoshop CS5 on my E: drive but my Program Files are located in C: drive. Everything worked perfectly fine, but then due to a virus attack I formatted my C: drive. And now when I try to launch my PS CS5 from the E: drive this is what happens:

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Now that I decided to uninstall PS. I don't have it show in control panel>uninstall programs section, CCleaner too doesn't detect it. Could anyone enlighten me with a solution for uninstalling? Does the "uninstall program" list show only the programs installed in C:\program files?

Nick_inaw

Posted 2012-12-26T17:48:21.380

Reputation: 45

1Why not do a repair (re)install and then uninstall? – Ƭᴇcʜιᴇ007 – 2012-12-26T17:55:04.467

@techie007 while reinstalling,i should then locate the path exactly to my existing ps path so that the ps uninstaller is available in the control panel list,right? – Nick_inaw – 2012-12-26T18:01:50.747

Answers

2

Because the paths used that point to the uninstaller on your machine were on that C drive where the registry likely was stored on your initial installation. The registry houses this information under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall. Since that registry entry no longer exist under the Uninstall Key, you'll need to redo the installation of Photoshop and have it point back to the E drive for its installation path.

Daniel Chateau

Posted 2012-12-26T17:48:21.380

Reputation: 378

So should i just SHIFT+DELETE the existing Ps E drive installion? – Nick_inaw – 2012-12-26T17:57:02.417

@Nick_inaw IMO: Might as well, as it's not properly registered with Windows anymore. – Ƭᴇcʜιᴇ007 – 2012-12-26T18:03:22.310

It may be unnecessary to do that, but if the installer won't proceed because of any kind of access denied errors, then you may want to take that course of action, otherwise, just run the installer like you were installing it for the first time and make sure to choose the installation path on the E drive where you want it to install. – Daniel Chateau – 2012-12-26T18:04:00.327

@techie007 will it be a issue if i try reinstalling ps-cs6 in my existing ps-cs5 destination for a repair? – Nick_inaw – 2012-12-26T18:08:59.483

If you blew away the registry, you're probably not going to "repair" it. Just delete it and start over. If you get stuck on specific things come back and post a new question about that specific problem. – Ƭᴇcʜιᴇ007 – 2012-12-26T18:11:37.037

Ok..thanks for the quick replies @techie007 – Nick_inaw – 2012-12-26T18:13:18.313

I agree with techie007 about blowing it away if you're going to use a newer version of Photoshop. There isn't a way to do a repair install since your original registry entries will be missing when you redid your Windows installation. – Daniel Chateau – 2012-12-26T18:15:37.473

Asked: 2012-12-26T17:48:21.380

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Active: 2012-12-26T17:53:40.047