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Win 7 Pro x64 machine on a company domain network does not have the ability to add a USB printer for some reason. All other computers do.
In the Add Local Printer section, there's no USB001 (Virtual Printer Port for USB) option.
I tried doing several Google searches, found a few tricks, but nothing seems to work. I created a local port, labeled it USB001 and installed the driver, but the printer does not print anything.
Any ideas?
Markaway
Posted 2012-12-07T14:09:06.807
Reputation: 191
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That port is only created when you install a USB printer. It's not there by default. Follow the manufacturers instructions for your printer installation.
BroScience
Posted 2012-12-07T14:09:06.807
Reputation: 1 773
I tried installing the driver from HP's web site, from the CD it came with, and from when you plug in the printer, it has that built-in driver install feature. None of those options work. At some point during the install, it fails. – Markaway – 2012-12-07T14:34:24.700
Go to device manager and see if there are any warning on printer or usb devices. Point that device to your printer driver. – BroScience – 2012-12-07T14:36:13.997
Nothing appears in DM related to the printer – Markaway – 2012-12-07T14:47:55.753
Ok, then unplug all of your USB devices from the machine. Uninstall all USB devices from device manager, reboot, after your system devices reinstall plug the printer back in. – BroScience – 2012-12-07T14:52:15.643
Tried that and still won't install. Even did a system restore going back 2 days ago. Same problem. – Markaway – 2012-12-07T18:15:28.857
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After searching for a while, I found no real answer. And it's not really answered here yet. So I decided to try something.
Even though my printer installation instructions say NOT to plug it in before installation, I decided to anyway.
My reasoning was that USB always seems to use pnp and install drivers the first time you use a device.
I don't remember ever using a USB to parallel cable, so I guessed that's why a USB local port didn't appear in the list.
Viola - It worked! And I am connecting an OLD Brother IntelliFax 4100. And now the USB port appears in the drop down.
FL-CWJ
Posted 2012-12-07T14:09:06.807
Reputation: 1
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For me, I had to uninstall the USB to Serial drivers that I installed.
Specifically the PL2303_Prolific_DriverInstaller_v1_14_0.
David d C e Freitas
Posted 2012-12-07T14:09:06.807
Reputation: 3 498
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Uninstall the USB devices. When reinstalling the USB Printing Support, choose the driver to install. Search location C:\Windows\inf
That did it on mine!
Travers Jordan
Posted 2012-12-07T14:09:06.807
Reputation: 1
1So, what happens when you plug in the printer - does the OS detect it? – Dave – 2012-12-07T14:30:53.180
The HP built-in Utility asks me to install it. However, it fails during the install. – Markaway – 2012-12-07T14:34:59.553
Any error message or details as to why? What does event viewer suggest (if anything)? – Dave – 2012-12-07T14:55:53.210
No error message. Just says to unplug printer, shut off, turn on, then plug back in and try again – Markaway – 2012-12-07T18:15:07.530
Event log doesn't show anything. – Markaway – 2012-12-07T18:22:37.947