Can't get Galaxy S3 to work with Win7/Win8 computers

0

When I connect my S3 to my laptops (the same behavior on both, one running Win 7, the other Win 8) I get the bee-beep sound, the device appears among found devices but after a few seconds, it disappears. Then it continues with upwards and downwards bee-beeping which by itself is hugely annoying.

I've tried removing the device and adding it again, installing/reinstalling Samsung Kies, updating the drivers etc.

After a while, the bee-beeping stops, until the device get a call or something like that (or even nothing seemingly).

I have no other clues what to do. As far I can see it's something with MTP-part of my device. Didn't bring me much joy, that information, though... :)

  1. What is it caused by?
  2. How do I kill it?

EDIT

It's the original cable, directly from the box. I've also tried a different one (a friend of mine had one). Phone has been restarted, too.

The strange part is that it's only two of the four devices that gets installed wrongly - MTP USB Device and Samsung Mobile MTP Device, while Bluetooth Device (Personal Area Network) #2 and Samsung Mobile USB Modem #2 are installed just fine. What's up with the #2's, by the way?

Konrad Viltersten

Posted 2012-11-25T11:22:02.757

Reputation: 1 075

1Does it behave the same when plugged into a different computer? How about different USB ports? – Ƭᴇcʜιᴇ007 – 2012-11-25T16:41:31.933

@techie007 I've tested it on two different computers (different OSs as well). Different USB ports on each of the machines too. The behavior of bee-beep remains and irritates the waste products out of me... – Konrad Viltersten – 2012-11-25T18:26:57.163

Answers

1

This is most probably due to a cabling defect, if you've already re-installed drivers/software. Try with another cable. If that doesn't help, restart your phone.

To ensure a correct driver installation, do the following:

  1. Disconnect your phone from the computer
  2. On your PC, open device manager.
  3. Remove everything that has to do with your Samsung phone. That is, right click it and select uninstall...
  4. Reboot PC*
  5. Re-install every piece of software or drivers from Samsung before reconnecting your phone.
  6. Reboot PC*
  7. Connect samsung device and let Windows configure the drivers.

* Rebooting may not be necessary but it's the safest way when dealing with drivers.

MarioDS

Posted 2012-11-25T11:22:02.757

Reputation: 1 362

It's the original cable, directly from the box. I've also tried a different one (a friend of mine had one). Phone has been restarted, too. The strange part is that it's only two of the four devices that gets installed wrongly - MTP USB Device and Samsung Mobile MTP Device, while Bluetooth Device (Personal Area Network) #2 and Samsung Mobile USB Modem #2 are installed just fine. What's up with the #2's, by the way? – Konrad Viltersten – 2012-11-25T11:35:18.290

@KonradViltersten please see my edit. – MarioDS – 2012-11-25T11:55:25.303

Asked: 2012-11-25T11:22:02.757

Viewed: 1 367 times

Active: 2012-11-25T11:55:14.900