Unable to transfer files from handycam to PC

3

I have a Windows 7 PC and Sony DCR-SR88 handycam. I need to transfer all my videos from the handycam to my PC.

When I try to connect to the PC via USB, it detects the handycam's drive on my PC and shows the used memory correctly, but when I open a folder, it says "folder is empty".

How I can copy the files?

I have tried following:

  • Changed the USB cable.
  • Changed the USB port.
  • I can play the videos with the handycam, but the same files aren't visible in PC when connected in USB mode.

Jereen Peter

Posted 2012-11-04T11:46:31.143

Reputation: 31

Are you sure you have videos on it? Try to play them back with the camera and let us know... – Mikhail – 2012-11-04T12:32:52.780

yes its there, i could play – Jereen Peter – 2012-11-04T13:10:44.487

What does the folder tree look like when you open it in Explorer? Are you sure you're looking in the right folder? – Ƭᴇcʜιᴇ007 – 2012-11-04T17:00:09.567

Isn't there some proprietary Sony software that you got as part of the package? – Karan – 2012-11-04T23:44:21.553

Answers

0

That can possible that your data is hidden because of some virus or another reason.

Press Alt to reveal menu, then check Show Hidden Files and Folder from Tools > Folder option > View and uncheck Hide Protected operating system files (Recommended).

keval dalasaniya

Posted 2012-11-04T11:46:31.143

Reputation: 1

Asked: 2012-11-04T11:46:31.143

Viewed: 813 times

Active: 2013-08-18T10:57:50.753