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We had this windows 2008 R2 server up and running for more than a year....users were able to do remote login through RDC even over the internet.
About 2 days back we asked our computer person to upgrade the RAM...the RAM didnt fit as it was diff configuration ... so he replaced the old one back
Now i have these issues
- All users except admin users have been locked down...i am unable to even login locally
- So i reset the password
- Now they are able to login trhough locally and also through RDC..but only from local network, they are ubale to login through RDC over the internet...it gives username/password mismatch/not found error
Can anyone help me out as to where the problem could be ??
Thanks Jay
Jay
Posted 2012-09-16T01:30:05.587
Reputation: 11
Replacing RAM would not do something like that. Something else must have happened. – imtheman – 2012-09-16T04:29:25.707
Yes...but i am not sure what happened....why would all the users get locked out and need password reset...even then i am unable to login over internet...it gets connected but fails to login – Jay – 2012-09-16T04:41:35.893
2I know this is a stupid question, but I'm sorry I have to ask it... Did he shutdown the server before replacing the RAM? – imtheman – 2012-09-16T04:49:39.213
Obviously he did.... – Jay – 2012-09-16T05:28:06.337
Then he would have had to have done something else. Did anything else in the network change. The firewall perhaps? – imtheman – 2012-09-16T05:34:38.100
None...i checked it..the OS is as it is...and he claims he did nothing...i will have to once again check every setting possible and see if i find anything else...i will update it in a day or two – Jay – 2012-09-16T06:43:19.343