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I have a Windows 7 Professional x64 machine that no longer works with a Brother all-in-one printer/scanner when I try to scan. This happened seemingly out of nowhere.
Printing still works, but when I try to scan from Photoshop, Photoshop crashes. When I try to scan from Devices and Printers (which takes a really long time to access the printer) I get an error saying Operation could not be completed. (error 0x00000015). The device is not ready.
I tried uninstalling/reinstalling the printer and drivers. I have also run the Brother driver cleaner and then reinstalled and get the same results every time.
I had access to another HP all-in-one. When I set up this new printer I had a similar issue that happened. I was able to print, but when I tried to scan from the HP tool, nothing pops up.
What's going on here? Is it something with the TWAIN driver? Any help is appreciated.
Sackling
Posted 2012-09-11T02:08:49.620
Reputation: 169