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I am getting the following error when restoring from hibernation in Windows 7 RTM. It seems to be happening more often. My laptop is a Dell Latitude D520.
Your computer can't come out of hibernation.
Status: 0xc000009a
Info: A fatal error occurred processing the restoration data.
File: \hiberfil.sys
GuyBehindtheGuy
Posted 2009-09-25T15:07:18.760
Reputation: 198
1
I'm actually fairly convinced now that this had to do with my battery. It doesn't fit that snugly, and I believe I may have been accidentally disconnecting it when putting it in my laptop case. Now, I wait until the computer powers down before putting the laptop away, and I have not seen the problem since.
GuyBehindtheGuy
Posted 2009-09-25T15:07:18.760
Reputation: 198
4
defragment hiberfil.sys:
disable hibernation, defragment the drive and then re-enable hibernation. now you'll have a contigeous file "hiberfil.sys"
I have the same problem on an SSD. And SSD cannot or should not be defragmented. – Al Kepp – 2015-08-03T12:35:33.720
3Hmm...this sounds suspect. Why would the OS allow hiberfil.sys to become fragmented if it meant that restoring from it would fail...? – GuyBehindtheGuy – 2009-09-27T18:18:18.070
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through personal experience, I know this only works for windows 7 but will probably work for vista and xp to
Run command prompt as administrator and type in
powercfg -h off
after that reboot the computee and open up command prompt again (same as above) and type
powercfg -h on
You should now be able to hibernate the computer and boot from hibernation without receiving the error message
Ipod touch not itouch
Posted 2009-09-25T15:07:18.760
Reputation: 21
0
If this problem doesn't let you reboot the computer, use your O/S CD to boot the O/S, or if that fails you can still perform a repair install on your current OS.
Note that a repair will not remove any of your personal data but will simply replace the OS System files to fix any corruptions.
If you can reboot, follow Molly's advice.
harrymc
Posted 2009-09-25T15:07:18.760
Reputation: 306 093
You can choose to skip restoring the hibernation file and boot normally (since Vista). If you reboot once while its restoring Windows will provide a menu asking if you want to delete it and boot normal or attempt to restore again. You can actually interrupt the Windows 7 restore by pressing the space bar while its loading! – Joshua – 2009-09-25T15:39:18.443
@Joshua : nice to know! – harrymc – 2009-09-25T16:03:32.703
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To determine whether this is a battery issue or not...
Remove the battery and leave the laptop plugged in to AC power. If the laptop still displays your same error above, your hiberfil.sys may be corrupt - I've run into this a few times.
Disable Hibernation, delete the hiberfil.sys file and restart the machine. Run CCleaner (www.ccleaner.com/download/downloading), defrag the drive and restart again. Now, re-enable Hibernation. Chances are this will correct the issue.
If it is the battery, then the hibernation image is incomplete. – Daniel A. White – 2009-10-08T14:01:27.623