Windows 8 Mail unable to open

1

When I click Mail from the "metro" screen the fullscreen interface appears for 2 seconds, then closes and returns me back to the metro screen. I am unable to open Mail. I tried removing and re-installing the application from the Windows 8 store, didn't help. Suggestions appreciated.

ensnare

Posted 2012-08-26T18:14:25.153

Reputation: 230

You probably have an nVidia card, which needs new drivers. – None – 2012-08-26T18:24:28.137

@RandolphWest I do, but I updated to the latest Windows 8 drivers this morning. Do I need something newer? – ensnare – 2012-08-26T18:30:18.343

Did you get them from Windows Update or nvidia.com? – None – 2012-08-26T18:31:56.750

@RandolphWest nvidia.com – ensnare – 2012-08-26T18:38:38.197

What resolution are you using? And what Win8 version (RTM, preview,...)? – Peter – 2012-10-29T11:05:34.260

Answers

2

Did you do a fresh install or upgrade from Windows 7? I had the same problem including this and other Metro apps and the only solution that worked for me was a clean Win8 install.

yzb3

Posted 2012-08-26T18:14:25.153

Reputation: 21

0

Are you by any chance using Raptr? It appears to have caused this to quite a lot of ppl on this thread and this one

Otherwise, there are some debugging steps you can follow at Microsoft community forum

Karthik T

Posted 2012-08-26T18:14:25.153

Reputation: 2 654