McAfee blocking PDFs

2

I'm running Windows XP SP3, with Adobe Reader 10.1.3. I also have McAfee.

I have always been able to open PDFs in Adobe Reader with no trouble. Now, all of a sudden, I can't.

If I turn off McAfee real time scanning and firewall, then the PDFs open just fine. As soon as McAfee is enabled, they won't open. It does this for all PDFs.

How do I fix it?

John B

Posted 2012-07-31T16:01:57.627

Reputation: 21

I don't have the time to properly troubleshoot, but try disabling Protected Mode in the General preferences within Adobe. If that does not work, disable Javascript within Adobe as well. – Bad Neighbor – 2012-07-31T16:22:01.693

Have you tried opening the PDFs with a different viewer? – None – 2012-07-31T16:39:08.603

add an exception, and/or adjust the settings on McAfee, so the default action isn't to block pdf files. – Ramhound – 2012-07-31T16:44:44.790

Answers

0

Have solved the problem. The Buffer Overflow function in McAfee had to be turned off before Adobe Reader would work. Now it works fine. Question is, why did this start happening only recently? McAfee always worked with Reader before...

John B

Posted 2012-07-31T16:01:57.627

Reputation: 21

Asked: 2012-07-31T16:01:57.627

Viewed: 2 271 times

Active: 2019-12-04T04:04:00.527