Windows 7 RC Backup failed "because critical BitLocker system files are missing or corrupted"

1

I'm getting this error dialog whenever I try to back up and I have no idea what to do about it:

[Window Title] Windows Backup: Troubleshooting Options

[Main Instruction] Check your backup

[Content] Windows Backup failed while determining libraries location of one of the users included in backup.

Details: BitLocker Drive Encryption cannot be used because critical BitLocker system files are missing or corrupted. Use Windows Startup Repair to restore these files to your computer.

Error code: 0x81000031

Mark Cidade

Posted 2009-07-16T02:25:45.393

Reputation: 630

I removed this answer from the question:

~I finally managed to back up some files after a long time. I'm not sure which of the following steps are necessary, but I deleted all existing back-up files, including the system image and then I deselected all the "Libraries" virtual folders and just selected my user folder under C:\Users.~ – Mark Cidade – 2014-09-08T18:21:47.533

I've reopened the question so you can self-answer. I closed it as someone had essentially posted the answer you had put in the question. As you found an answer it would be much better for you to be the one to post it. – Mokubai – 2014-09-08T18:47:04.317

Answers

3

Are you using BitLocker to encrypt a folder? Perhaps the Windows 7 backup has no access to these files which blcoks the backup from working

Ivo Flipse

Posted 2009-07-16T02:25:45.393

Reputation: 24 054

As far as I can tell, I'm not using BitLocker for anything. – Mark Cidade – 2009-07-17T05:29:09.257

-1

i found that by only deselecting "pictures" in my user Libraries backup setting, it works correctly, so i deleted it and then did restored default Libraries. problem solved.

user763755

Posted 2009-07-16T02:25:45.393

Reputation: 1

Asked: 2009-07-16T02:25:45.393

Viewed: 3 603 times

Active: 2017-08-22T11:17:04.123