TweetDeck is "unable to connect" to Twitter

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I've been using and old version of TweetDeck for ages, and just noticed that Twitter has taken over TweetDeck.

So I installed the latest version. When I try to login, I get the following error message:

Unable to connect. Please check your network.

The old TweetDeck continues to work perfectly.

Why am I getting this message with the new TweetDeck?

oshirowanen

Posted 2012-06-08T09:55:50.370

Reputation: 1 858

is it giving any other information which could help us for debugging your issue . – rɑːdʒɑ – 2012-06-08T10:09:40.260

That is all I am getting once I have typed in my username ans password. – oshirowanen – 2012-06-08T11:18:48.377

but we need info ,whats actually causing the problem . we need some info . – rɑːdʒɑ – 2012-06-08T12:39:24.483

Well, after installing TweetDeck, I try to login, and I get the above error message. It is as simple as that. I don't know where to get more info from. The old TweetDeck works perfectly. I have updated flash, and air, and reinstalled TweetDeck, and I get the same problem. – oshirowanen – 2012-06-08T20:08:08.123

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For more info on troubleshooting the new TweetDeck: https://support.twitter.com/articles/20169869#

– None – 2012-07-07T21:16:20.137

Answers

-1

You're not missing much. The new Twitterfied Tweetdeck is almost comically bad. I'd recommend either sticking with 0.38.2 (the last Adobe AIR version) or finding a new client.

ohwell

Posted 2012-06-08T09:55:50.370

Reputation: 22

How is this the answer? – AeroCross – 2012-11-13T11:52:06.290

7

It's horrible, but this is the solution :

  1. Close Tweetdeck
  2. Open Internet Explorer
  3. Go to https://api.tweetdeck.com
  4. Close IE
  5. Start Tweetdeck
  6. Log on.

Physje

Posted 2012-06-08T09:55:50.370

Reputation: 71

IE works for me, Chrome still gets the error. What a gong show. – tbone – 2016-04-20T21:48:45.430

This worked perfectly thank you, I don't see why the other answer was accepted when it isn't really a solution to the problem, just a suggestion. – RobFos – 2012-11-04T08:26:28.493

See this blog for some background on why there's a problem and how the solution works (The page is mainly in Italian, but look at the blue box with a reply from Twitter Support which is in English).

– None – 2012-11-04T13:42:08.747