Shift key not working in Windows 7

The Shift keys on my laptop are not working, though it was fine until last night.

I'm running Windows 7 Professional 32-bit on a Dell Latitude e6410.

kitokid

Posted 2012-05-23T01:32:12.880

Reputation: 141

1Have you tried a system restore to two days ago? – soandos – 2012-05-23T01:39:04.150

no. i haven't made any systems changes. – kitokid – 2012-05-23T02:01:40.307

i have already uninstall/reinstall the keyboard dirver, still no luck. stick keys option is also turn off. – kitokid – 2012-05-23T02:24:02.483

1I mean for you to restore your system. – soandos – 2012-05-23T02:34:18.147

yah.. i will give it a try. – kitokid – 2012-05-23T02:36:42.027

i restored to yesterday morning point,the only point i have. but still not working. – kitokid – 2012-05-23T02:46:35.910

1Do they work in Safe Mode? – Ƭᴇcʜιᴇ007 – 2012-05-23T04:31:11.293

Answers

You could have a hardware issue, best thing to verify you do not have a hardware issue. Is to run the on-board diagnostics.

From a complete shutdown, press and Hold the [FN key] and the [Power button] at the same time. When lights start to come on, release both buttons.

David Peters

Posted 2012-05-23T01:32:12.880

Reputation: 21

Is this a Dell-specific key combination? I've never heard of it, so I'm very interested :) – Der Hochstapler – 2012-05-23T09:02:41.240

I'd say a better way to verify would be to boot into another OS (from a live USB perhaps) and test the key there. "on-board diagnostics" are bound to be limited to only test certain things. – Zero3 – 2014-01-08T17:44:43.857

I know it's a little late, but maybe helpful for others who come here - I had the same problem with an Acer Aspire VA70. I turned Sticky Keys on and off again, and now my shift keys are back to normal.

Hedva

Posted 2012-05-23T01:32:12.880

Reputation: 21