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I have a mail message that is corrupted in Thunderbird, but correct on the IMAP server (which is Gmail). Is it possible for me to tell Thunderbird to discard its copy and re-download it from the server?
Ryan C. Thompson
Posted 2012-04-25T19:15:50.503
Reputation: 10 085
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In Thunderbird, right-click on the IMAP folder in question and select "Properties". Under "General Information", click the "Repair Folder" button. This may repair the issue with the corrupted message, though I don't have corrupted messages to try it with. YMMV.
Justin Pearce
Posted 2012-04-25T19:15:50.503
Reputation: 2 712
1Yes but this re-downloads all messages which is problematic when you have 100s of MBs of messages in that folder. – divB – 2018-06-20T21:55:02.033
2@divB Solution is to move the broken message to another empty folder, then do the repair to that folder (only this single message is repaired), then move the repaired message back! Worked for me. – erik – 2018-08-24T14:28:35.843
Nice solution... thanks – Superbiji – 2019-10-09T09:21:12.877
1Fixed it for me. – Umang – 2012-08-07T12:18:51.507
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Justin Pearce's solution did not work for me. However, I found out that moving the e-mail from one IMAP folder to another and back worked and let me download/use the corrupted attachment.
FRob
Posted 2012-04-25T19:15:50.503
Reputation: 163
Cool, that was my idea, but I was afraid of trying that and losing the correct mail completely. I tried it, and it happened as I feared!! But then I found the solution: Do the repair in the new folder, then just this broken message gets redownloaded! :-) – erik – 2018-08-24T14:26:58.350
I have the same problem, I am on a very bad mobile connection, and half of the attachments are just missing. I have searched for how to make thunderbird resync a single broken mail. – erik – 2018-08-24T14:21:26.163
I assume that you have local copies of the email messages on the computer, is this correct? – lupincho – 2012-04-25T19:33:26.047