3
1
I cannot open a file unless I open inDesign (the program) and then do File->Open
If I double click, it starts to open, then just hangs forever. AFTER I close it, and look in the directory where they're saved, I see a (temporary?) "lock" file. Now I can double click the original file and it opens just fine. However, now when I close iD it deletes the file and the whole process starts again...
I have tried updating the software, uninstalled COMPLETELY and reinstalled, tried a brand new Win7 install.
These files are all saved on a network drive, the computer is a new quad-core Dell with 12GB of RAM and a fresh x64 Win7 install on the SSD.
Does not happen with other programs.
Adding event viewer info here:
Faulting application name: InDesign.exe, version: 7.0.4.553, time stamp: 0x4d890440
Faulting module name: Public.dll, version: 7.0.4.553, time stamp: 0x4d8903ca
Exception code: 0xc0000005
Fault offset: 0x00038727
Faulting process id: 0x3ec
Faulting application start time: 0x01cd29303c1bfb90
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\Public.dll
Report Id: 920bd430-9523-11e1-a40d-b8ac6f84e0de
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-03T13:26:21.000000000Z" />
<EventRecordID>2886</EventRecordID>
<Channel>Application</Channel>
<Computer>the-office.domain.local</Computer>
<Security />
</System>
- <EventData>
<Data>InDesign.exe</Data>
<Data>7.0.4.553</Data>
<Data>4d890440</Data>
<Data>Public.dll</Data>
<Data>7.0.4.553</Data>
<Data>4d8903ca</Data>
<Data>c0000005</Data>
<Data>00038727</Data>
<Data>3ec</Data>
<Data>01cd29303c1bfb90</Data>
<Data>C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe</Data>
<Data>C:\Program Files (x86)\Adobe\Adobe InDesign CS5\Public.dll</Data>
<Data>920bd430-9523-11e1-a40d-b8ac6f84e0de</Data>
</EventData>
</Event>