Can't change (enable/disable) features on Windows 7

3

0

I can't make any changes to Windows Features. Even if I just enter in Windows Features and press Ok I get: "An error has occured. Not all of the features were successfully changed."

I noticed this while trying to install/uninstall IIS. If I try to install IIS from the Web Platform I get:

[Windows package manager]
The referenced assembly could not be found.
Operation failed with 0x80073701

Any suggestions?

EDIT: I have tried
-> Startup Repair. It says it has found problems but is unable to solve them
-> System restore (but didn't had an early enough restore point)
:(

Cristy

Posted 2012-04-07T17:35:24.437

Reputation: 331

Can you install other stuff based on MSI? – Teo Klestrup Röijezon – 2012-04-07T17:37:13.217

@Nullable Yes... That error "0x800..." only seems to appear while trying to install IIS. – Cristy – 2012-04-07T17:39:15.960

Make sure your .NET framework is up to date. – Breakthrough – 2012-04-07T18:11:31.817

1

Possible idea for solution....http://d3dal3.blogspot.com/2010/07/unable-to-add-new-components-in-windows.html

– Moab – 2012-04-08T00:59:31.053

@Moab, thanks, I've read that but I think I'll try a repair with the Windows DVD in. – Cristy – 2012-04-08T07:56:46.603

Answers

4

0x80073701 is "ERROR_SXS_ASSEMBLY_MISSING".

Sounds like WinSxS (%windir%\winsxs) folder corruption, and/or missing files/links within.

Have you done a disk check (chkdsk)? And/or and a System File Check (sfc /scannow).

Check the windows Event logs for related events to ensure you are not having something like disk or disk controller errors.

Make backups before repairing any disk errors. :)

Also, the System Update Readiness Tool for Windows 7 (KB947821) can help diagnose problems related to a corrupted WinSxS.

You may also have to/want to re-apply your last service pack after the disks have been declared clean and correct.

Additional info here, and here.

Ƭᴇcʜιᴇ007

Posted 2012-04-07T17:35:24.437

Reputation: 103 763

I've installed Readiness Tool, still same problem. System File Check shows everything is ok. – Cristy – 2012-04-07T18:09:01.370

Is it ok for the sfc scan to only take like 1 second and say everything is ok? – Cristy – 2012-04-07T18:27:28.627

2@Cristy, absolutely not. Here it takes several minutes. On an SSD. – Mircea Chirea – 2012-04-07T18:39:39.507

Done chkdsk, no problems found. – Cristy – 2012-04-08T08:32:18.647

0

I have fixed this issue by reparing the windows using it's DVD. (Upgrade)
After the upgrade has finished it showed an error regarding side-by-side (SXS) stuff, but everything seems ok by now.

Cristy

Posted 2012-04-07T17:35:24.437

Reputation: 331