Since you say you're using Windows 7 and the others are using Windows XP, I've actually seen a printer that does this before (a Xerox Workcentre M20i to be exact). It was incorrectly reporting the online status of the device, so Windows refused to print, but only in Windows 7 (it's ancient so the driver is...questionable). Try this -
- In Devices and Printers, right-click the printer and select Printer
properties.
- Under the Ports tab, select the port that's currently in
use (presumably standard TCP/IP of some sort) and click Configure
Port...
- Uncheck SNMP Status enabled.
This should, in theory, get it to always assume that printer is online. If this is your only problem, it should print properly like this. (The downside is if it ever DOES go offline for realsies, you have no way of knowing.)
2What operating system(s)? – Shinrai – 2012-04-05T14:09:02.387
@Rod, please tag your question "Windows" if this is happening on a Windows PC (which has been the assumption in the two answers so far). – Scott C Wilson – 2012-04-05T14:27:01.583
Sorry I left that out. I'm using Windows 7. Others are using Windows XP. – Rod – 2012-04-05T14:58:00.203