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My wife's computer (Alienware Area 51 desktop running Windows 7) will not save the HTML formatting when she copies text from a web page. The text is fine, but links and formatting get stripped out. I tested the exact scenario on my own PC (Gateway running Windows 7) and it works fine. There is no special software installed that I am aware of. We have tested on Chrome and Firefox. The html we are trying to copy is a press release on i-newswire.com and we have tried pasting it in Microsoft Word (hers is Office 2007 and I am running Office 2010) and ultimately we are trying to paste it in to the WYSIWYG editor in a Wordpress (self install) site. I also tested on her computer on other websites to confirm if somehow i-newswire.com may be blocking the clipboard but that is not the case. The same thing happens on other websites. Any ideas?
cvonnieda
Posted 2012-04-03T01:41:52.000
Reputation: 31
Should be on Superuser. – Kris Harper – 2012-04-03T01:43:09.840
4Please edit your question to include which web browsers you are using and where you are trying to paste the formatted text. – iglvzx – 2012-04-03T01:52:04.113
2@cvonnieda Please also include the OS version on your computer, as you already specify the Alienware as running Windows 7, and the version of Word you have. – Cajunluke – 2012-04-03T02:13:18.930
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If possible, make sure Firefox is updated, and try running it in Safe Mode for diagnosis. It may be add-on related.
– iglvzx – 2012-04-03T02:33:31.550