2
Retrieving the supply levels of my printer in the print queue application used to work fine but now I get an Information Not Available error. In the error logfile it says Unable to query ink levels.
Printer Model: Lexmark E323
Mac OS Version: 10.7.2 (11C74)
Stefan Schmidt
Posted 2012-02-09T18:51:56.893
Reputation: 498
1
I found this useful:
https://discussions.apple.com/message/16969677#16969677
One common workaround at the time was to modify the PPD for the printer so that the SNMP calls were not made. This is done by adding the line "*cupsSNMPSupplies: False" to the printers ppd file located in the /etc/cups/ppd. Note that you will need administrative privileges to perform this workaround.
dossy
Posted 2012-02-09T18:51:56.893
Reputation: 282
Very interesting thread. I have to take a look and see if it can resolve my issue. – Stefan Schmidt – 2012-07-11T23:15:18.460
A nice workaround. When using a network printer that threw "The printer may be out of toner" everytime I printed something and had the printer queue dock icon hopping around adding
*cupsIPPSupplies: Falseto the end of the ppd files in/etc/cups/ppdstopped the annoyances. – Stefan Schmidt – 2013-06-11T14:56:37.980