Why can I not print from Google Chrome?

9

2

When I try to print any page from Chrome on my Windows 7 machine, I get the following message.

Printing from Chrome does not work.click to enlarge

By the way, the gray text in the middle reads

Google Chrome cannot show the print preview when the built-in PDF viewer is disabled. In order to see the preview please visit chrome//plugins/, enable the Chrome PDF Viewer, and try again.

When I check my plugins, I find that Chrome PDF Viewer is already enabled. Why can't I print?

David Faux

Posted 2012-01-26T18:35:21.247

Reputation: 4 477

Are you getting this problem on any webpage or just PDFs? – mischab1 – 2012-01-26T18:43:10.627

1I am getting this problem on any web page I visit. I was trying to print google.com in this example. – David Faux – 2012-01-26T19:39:42.743

Disabling the built-in PDF viewer isn't giving me any error messages when I try to print on WinXP. I'll test on Win7 this evening. Also, I notice your screen print has an empty Destination drop-down box. What happens if you try to select your printer? – mischab1 – 2012-01-26T22:16:37.157

Thank you, when I try to select a printer, no options appear in the list. However, I do have my printer hooked up since I can print from Microsoft Word and Internet Explorer. – David Faux – 2012-01-26T22:35:28.950

1OK, I've tried it from home now also. Win7 64 bit with Chrome 16.0.912.75 m. Disabling the built-in PDF viewer doesn't cause me any problem with print preview. I think your problem is really the the missing printers. I don't have any suggestion for that other than to uninstall & reinstall Chrome. :-( – mischab1 – 2012-01-28T06:58:55.287

Do you still have this issue? – Der Hochstapler – 2012-05-19T13:03:01.447

I have the same issue. I did not have this problem until recently. My printers are alive and well. The plugin is enabled. I am not trying to print a PDF but a webpage. Chrome gives the error described above... – Malkocoglu – 2014-05-14T09:44:46.640

Answers

1

As a workaround, you can use Print using system dialog with the keyboard shortcut Ctrl + Shift + P

Try disabling the Adobe Reader plug in to solve the problem.

hanxue

Posted 2012-01-26T18:35:21.247

Reputation: 2 354

When I use the shortcut I cant select my printers in Windows 7, 64-bit. I can use the printers from Word, I can print testpages so it IS installed, but Chrome cant use them??? – BerggreenDK – 2013-05-15T10:11:52.907