0
I have a User who received 3 emails which he tried to move to a subfolder via drag'n'drop. After moving them he viewed the folder but it was shown as empty.
This is a simplified version of the folder structure:
Inbox
+-Monthly Reports
+-2011
+-2012
+-FooBar
The emails were originally moved to the FooBar folder. Viewing this folder shows it as empty. If I issue a "All Subfolders" search on the Inbox or "Monthly Reports" level I get the invisible emails as a search result. Issuing the same search on the 2012 or FooBar folder yields a result WITHOUT the mysterious Emails.
I tried to select the emails in the search result and move them to a different folder, but the emails remain invisible and the above situation remains the same.
I also tried:
- Removing and recreating the Outlook Mailbox File (OST)
- Starting Outlook with the "/cleanviews" command line switch
The system setup:
- Windows 7 32bit
- Office 2010
- Mailbox via Exchange Server (OST file)
What do, mighty Internet? :(
Unfortunately the mailbox is a *.ost file, not a *.pst. – aPhilRa – 2012-01-16T09:26:40.227
Scanpst will fix .ost files also. – HaydnWVN – 2012-01-16T10:40:32.697