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I occasionally (always at the least convenient moment...) receive this BSOD on my Windows 7 desktop PC:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007BBB028
BCP3: 00000000B2000040
BCP4: 0000000000000800
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\010812-16578-01.dmp
C:\Users\al\AppData\Local\Temp\WER-37500-0.sysdata.xml
Trying to find out more information about this seems to be futile because the file C:\Users\al\AppData\Local\Temp\WER-37500-0.sysdata.xml
doesn't exist (the folder exists, but not any file that starts with "WER"), and attempting to analyze the minidump file yields the following:
Bug Check Code: 0x00000124
Parameter 1: 00000000`00000000
Parameter 2: fffffa80`07bbb028
Parameter 3: 00000000`b2000040
Parameter 4: 00000000`00000800
Causing driver: hal.dll
Address: hal.dll+12a3b
Processor: x64
Crash address: ntoskrnl.exe+7cc40
CPU count: 4
Major ver: 15
Minor ver: 7601
Dump size: 283,576
and:
Filename: ntoskrnl.exe
Addr. in Stack: ntoskrnl.exe+18d513
From addr: fffff800`02a18000
To addr: fffff800`03001000
Size: 0x005e9000
Timestamp: 0x4e02aaa3
Time string: 6/22/2011 9:53:23 PM
Product name: Microsoft® Windows® Operating System
File desc: NT Kernel & System
File ver: 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Company: Microsoft Corporation
Full path: C:\Windows\system32\ntoskrnl.exe
Well, hal.dll
and ntoskrnl.exe
are part of the OS and there doesn't seem to be anything I can do to upgrade those "drivers".
I know that the hardware is perfect (including RAM voltages in BIOS etc) because this same exact system works perfectly with Ubuntu 8
and Ubuntu 10
(triple-boot config). The problem is definitely in the system software, but how do I find out what it is?
1We could help you if Windows 7 was open source... – m0skit0 – 2012-01-08T13:56:09.197
3
Do any of the steps from [here](http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html help?
– AndrejaKo – 2012-01-08T16:39:48.0732@AndrejaKo This is a great resource. Looks like exactly what I have been looking for. Please re-post as an answer and I will accept it. Thanks +1 for now. – Eternal Learner – 2012-01-08T17:01:02.883
1@Eternal Learner Simply linking to an answer is not considered an answer here at SuperUser, it should remain a comment unless they want to copy the entire content of the answer over to a SuperUser answer. The main reason for this is link rot and websites that disappear from cyberspace. Second reason is SuperUser is not a forum. – Moab – 2012-01-08T17:31:33.543