64bit Dell stuck at login/splash screen

1

System: Dell Inspiron 1110 64bit, Windows 7.

Problem: When booting it'll reach the login/splash screen. Well almost, it shows the blue windows 7 splash screen image, the mouse (with loading symbol for first few seconds), and nothing else. The mouse seems a little bit big/stretched, but I can still move it around.

The problem occurs if I try to boot normally, in safe mode, safe mode with networking or command prompt, boot from last known good configuration, or even Repair Your Computer.

Is there anything I can do?

Notes:

  • I don't have a Windows boot disc.
  • I don't think any of the keys are stuck.

Update: Ran startup repair from a Windows recovery USB. Same problem happened after restart.

Adam Lynch

Posted 2011-12-30T23:27:55.697

Reputation: 151

this sounds like what happened to me when my HD failed. Have you been having any SMART errors or problems with your HD lately? – Nate Koppenhaver – 2011-12-30T23:56:29.940

@NateKoppenhaver Nope. I'm assuming you mean there would have been some alert/dialog detailing an error – Adam Lynch – 2011-12-31T02:18:32.407

possible duplicate of Windows 7 fails to start in any mode. What to do? and/or Windows 7 stopped booting

– Ƭᴇcʜιᴇ007 – 2011-12-31T19:37:54.210

Answers

1

Never assume you will get an alert. Test your file system/hard drives; look into tools such as SpinRite, and check with Dell and (better) your HDD's manufacturer for diagnostics utilities specific to your drive.

As always, try to make a backup first.

Ƭᴇcʜιᴇ007

Posted 2011-12-30T23:27:55.697

Reputation: 103 763

Asked: 2011-12-30T23:27:55.697

Viewed: 927 times

Active: 2016-05-01T07:25:11.770