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A colleague of mine seems to have had their hotmail account hacked - lots of spam is being sent from their account to their contacts, and the spams show up in their Sent folder so they're definitely being sent from that account.
Curiously, though, the hacker has not changed the hotmail password (to lock the original owner out) and also even though the owner has changed their hotmail password several times, the spam emails continue to be sent.
Does this mean that one of the owners computers has been compromised (so that the hackers get access to the new password after each password change), or is there some hotmail hack that can bypass the password check altogether?
So basically, how can my colleague fix their hotmail?
4the computer being compromised is a possible reason it might be a rootkit or a email client vulnerability on his PC or as simple as a keylogger. – Vineet Menon – 2011-12-15T12:05:29.897
1I've had several contacts whose Hotmail account appears to have been compromised in this way. (It's happened again today!) I've not experienced this with other webmail services. – MrWhite – 2012-01-13T09:08:17.030
Somewhat off-topic, but worth mentioning in this thread: Forward spam to
spam@uce.gov
to have it investigated for possible law enforcement actions. (Be sure to include the "raw" format mail, with all the headers.) Also, most major financial institutions and the like have spam/spoof investigators. Eg, American Express hasspoof@americanexpress.com
. – Daniel R Hicks – 2012-05-25T21:17:34.893