I cannot install KB 968211 "this update is not applicable to your computer"

I have Windows 7 Professional 64-bit SP1, genuinely activated.

I want to install Windows Media Player 12 but it seems I require the "Media Feature Pack". I can't seem to find a good installer. I've tried at least four of them, both 64-bit and 32-bit. I am told:

This update is not applicable to your computer.

I've searched for a long time but to no avail. Here's one example:

http://www.microsoft.com/download/en/details.aspx?id=16546

Any ideas how I can get a working Media Feature Pack installed?

Kirby

Posted 2011-11-29T01:09:07.973

Reputation: 211

Are you sure you have the N or KN edition of Windows 7? – Harry Johnston – 2011-11-29T01:16:46.983

1I don't have N or KN.. i guess. So how do i get windows media player 12 for non-N-or-KN? – Kirby – 2011-11-29T01:24:43.613

Answers

From the link you posted:

Windows 7 N and Windows 7 KN editions include the same functionality as Windows 7, except that these versions of Windows do not include Windows Media Player, and related technologies.

End-user customers can enable the media functionality to work properly by installing the Windows Media Feature Pack for Windows 7 N and Windows 7 KN (KB968211).

Do you have N or KN?

Dennis

Posted 2011-11-29T01:09:07.973

Reputation: 42 934

How do i determine? I have neither an N or KN in my Computer > properties – Kirby – 2011-11-29T01:21:03.680

I imagine you're infering that i have neither N nor KN? :-p – Kirby – 2011-11-29T01:21:41.337

1Pretty much. I have never seen a N or KN install, so I do not know if it should be displayed along the version number (although I guess so), but this should tell for sure: Go to Control Panel -> Programs and Features -> Turn Windows Features on or off and look for Media Features. If it is there, you do not have N or KN. – Dennis – 2011-11-29T01:27:11.430

Selected this answer because it points out that the misread is N or KN only.. and the correct answer was included in the comments. :) – Kirby – 2011-11-29T01:28:31.913

Go to Control Panel and select Programs and Features.

Select "Turn Windows features on or off".

Under "Media Features" turn on (tick) Windows Media Player. Press OK.

Harry Johnston

Posted 2011-11-29T01:09:07.973

Reputation: 5 054

yep, i'm dumb... thank you... this did the tick. – Kirby – 2011-11-29T01:28:49.993