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I have a Gigabyte GA-880GA-UD3H with an on-board SATA RAID controller that was working fine for about a year. I have 4x1.5TB drives in a RAID5 configuration.
After updating the driver set to the latest on the Gigabyte support site ("AMD Chipset driver 8.71") the system started freezing randomly. I figured out it has something to do with the RAID device by disabling it in the device manager. While the RAID volume is disabled I have a happy, stable system, and as soon as I re-enable the volume and reboot it runs for about 10 minutes and then freezes with no error in the event viewer.
The RAID BIOS reports that each drive is healthy, so I don't think it's because of that.
I've tried playing with advanced power management settings by setting the drives to never go to sleep, but that didn't help.
I haven't tried to rollback because I'm not sure where to get the old drivers or even what the version was.
I'd really like some info on how I can get this to generate some sort of log, or error so I know why this is happening, and also any help in tracking down an older driver would probably solve this as well.
FYI: If the rollback button is available then the old driver files should still be present on your system – Tog – 2011-11-01T15:40:09.797
Can you expand? Where is the rollback button? – Chris – 2011-11-01T15:58:58.890
Apologies, but I'm not at a Windows7 machine right now so this is from memory:- Open the device manager as an administrator, right-click on the device, select properties, select driver tab. If the drivers are still available on your system, the "Roll Back Driver" button should be available. Just found this guide which should help:- http://pcsupport.about.com/od/windows7/ht/roll-back-driver-windows-7.htm
– Tog – 2011-11-02T08:12:37.503Unfortunately that button is greyed out. I'm still experiencing the freezes if the RAID array is enabled via device manager. If it's disabled, the system is stable. – Chris – 2011-11-15T18:44:46.233
Another clue... This freezing problem doesn't happen in safemode, is there a way to figure out what drivers aren't loaded, or make a comparison between safemode and normal mode and maybe narrow down what's causing the freeze? – Chris – 2011-11-15T19:15:43.097
Try uninstalling the drivers completely. – Garrett – 2011-11-15T19:26:45.550
I am just wondering how can you actually disable the RAID driver? AMD uses a software RAID system, so unless your boot disk is on a different disk controller, disabling the RAID driver should prevent your system from booting. – billc.cn – 2011-11-19T06:55:05.773