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I have no idea why its doing this or what's wrong.
Suddenly our company Windows 7 laptop stopped sending and receiving emails. The problem it gives in outlook is that a connection cannot be made to the servers.
This error is replicated in Thunderbird and other email clients. Even pinging/telneting on the ports 25, 110 etc don't seem to work.
We have genuine windows 7 but unfortunately the laptop didn't come with an installation dvd so we cannot reinstall windows unless we order a dvd. I'm sure this is an issue with something other than the windows system though.
Laptop: HP ProBook 4320s (no recovery partition afaik - there's a HP Tools partition) Error: "Could not connect to pop.domain.com. The connection was refused."
We have many computers (windows and mac) connecting to the mail servers on a daily basis, so there's nothing wrong with the server.
If you need any more information then please let me know.
Thomas Clayson
Posted 2011-10-05T09:43:01.350
Reputation: 386
Just wondering, does this also happen when booted from a Linux CD? Does the mail server name resolve to the correct IP addresses? Also, could it be that the server's firewall is blocking the laptop specifically? – user1686 – 2011-10-05T10:14:44.173
Make sure that the laptop can get to out the mail server. Is it having any other network connectivity issues? Have any of the network settings recently changed? – jmreicha – 2011-10-05T14:48:49.090