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How do I save sent mails in Outlook 2010, similar to how Gmail saves the whole conversation related to one subject?
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How do I save sent mails in Outlook 2010, similar to how Gmail saves the whole conversation related to one subject?
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I did not find a built-in way in Outlook 2010 settings like there was in 2003 or 2007 (http://office.microsoft.com/en-us/outlook-help/change-where-sent-e-mail-messages-are-saved-HA010164216.aspx), but you can create an Outlook rule (client rule) to save a copy of Sent emails to your PST (as it gets deleted in Exchange server after a while...)
First create a local PST folder under 'My Outlook Data File' (e.g. "Sent_Backup")
Then go to Rules -> Manage Rules and Alerts ->
New Rule ->
Apply rule on messages I send (at the bottom) -> (Next -> Yes) ->
Next (do not select any condition) -> (Next) ->
Select Action "Move a copy to the specified folder" ->
Select your new Sent item folder ("Sent_Backup") -> (OK) ->
Next (do not select any condition) -> (Next) ->
Enter Description and select 'Run this rule now' -> Finish.
You're safe!