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I'm not incredibly knowledgeable about computers and I really need some help.
Just got a Seagate external firewire drive this morning. I downloaded the necessary pc driver (Paragon HFS+ for Windows 8) through their website per the instructions that came with the drive. After installation, I restarted and the pc recognized the firewire drive just fine. About three hours into copying files from my pc to the firewire drive, it gave me an error and told me the files couldn't be copied. When I clicked to get out of the message, the computer crashed. After an hour of it trying to repair itself in safe mode, it restored me to an earlier version before the system crashed. Here's my current dilemma:
The Paragon HFS+ is still showing up in my programs as installed, but the Device Manager is not recognizing the drive. When I try to uninstall and reinstall Paragon, it interrupts me with a message saying "The setup must update files or services that cannot be updated while the system is running" and basically gives me the finger. I have no idea what to do now, as it won't let me uninstall and reinstall Paragon, and I have no idea why it crashed my computer in the first place. Is there possibly another Mac - PC firewire driver I can try downloading instead? I really don't know what I'm doing and any help would be greatly appreciated.
Try to reinstall Paragon while booting in Safe mode (see link).
– harrymc – 2017-01-15T12:59:16.977Can you confirm that your drive is still working (from OSX)? It sounds like your drive is dead. – ZippyV – 2011-06-26T22:22:33.687
Oh, and I don't know if this info helps or not, but before it crashed I got the blue screen of death and it said something on there about dumping data. – Steve – 2011-06-26T22:25:55.763
I'm such a noob...I don't think the drive is dead, it's humming along and the lights are on. – Steve – 2011-06-26T22:30:07.087
I am having the same problem with an internal HDD (MBP early 2011 - Windows 8 Pro x64 - OSX 10.8) - When ever I restart my computer I have to run the installer again (it works before I restart it). – Wallter – 2012-09-07T17:55:43.350