Unable to delete printer, status stays on 'Deleting - Offline'

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On Windows Vista, after right-clicking on a printer and choosing to delete it, the printer stays on 'Deleting - Offline'. Even after several restarts, the printer remains there.

Is there a way to definitely delete the printer?

Peter

Posted 2011-06-22T14:16:39.983

Reputation: 1 208

Read our FAQ next time please. – Chopper3 – 2011-06-22T14:25:15.763

Have you tried rebooting? (I'm being serious) – slhck – 2011-06-22T14:28:13.540

@Chopper3: Seeing as you can ask questions about 'Desktop PCs that you maintain in the workplace' on ServerFault (quote from the faq, which I did read), I thought it was an OK place to ask. Fair enough. – Peter – 2011-06-22T14:50:58.597

@slhck: yes, these printers have been in the list for months. As I mentioned in my question, I have rebooted (but I used the word 'restarts', sorry for the confusion). I've even tried deleting them several times. – Peter – 2011-06-22T14:51:58.267

@Peter Oh, I somehow must have missed that, my bad. But basically, these printers are not physically there anymore, right? – slhck – 2011-06-22T14:53:18.277

Indeed, the printer is no longer physically attached to the pc. – Peter – 2011-06-23T06:57:38.237

Answers

6

Found the solution myself, by accident. Right-clicked on the printer, chose the option 'Cancel all documents', and the printer dissappeared.

Peter

Posted 2011-06-22T14:16:39.983

Reputation: 1 208

Cool, my problem is just same as yours and your hints solved my problem. About 7 printers disappeared. One of the printer still showing up. I opened Services.msc, stop the "Print Spooler" service, delete all documents at C:\Windows\System32\spool\PRINTERS. Restart "Print Spooler" service, then the last printer disappeared as well. – mjb – 2014-07-23T05:11:25.060

0

You can also do this

  • This steps worked for me:
  • Open "Administrative Tools", then "Print Management"
  • Select "All Printers" -Find the printer in question -the status will be something like "Deleting - Offline" and there was 1 pending job. I right-clicked, selected "Cancel All Jobs", and the printer immediately disappeared.

Smith

Posted 2011-06-22T14:16:39.983

Reputation: 261