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Looking for an opensource ticketing software with time tracking feature to log hours. I have looked at a couple of webapps but I am specifically looking for a software that I can download and install and tweak. I have tried OSTicket but that requires a not-so-straightforward tweak to log hours. Any suggestions would be appreciated.
thank you. request tracker has a good feature set will try it out. – Garfield81 – 2011-06-12T16:20:56.907