360 controller restarts my PC

2

When I connect my wired Xbox 360 controller to a USB port on my PC, the computer shuts down instantly. I have no idea why this happens. It used to work.

I have tried to other ports, and I can connect my 2 matcatz fightsticks fine.

neil1

Posted 2011-06-03T19:24:14.150

Reputation: 21

Make sure you have disabled the automatically restart on system failure "feature"( see for example : http://pcsupport.about.com/od/windows7/ht/automatic-restart-windows-7.htm ). Side note: when XP first came out Microsoft and their sock puppets said they got rid of those annoying blue screens. That's because (by default) they made the computer shut down instead of showing them.

– horatio – 2011-06-03T21:17:20.857

ok, i was getting a blue screen of death. i get this stop messege, dont know if it helps. STOP: 0x0000007e (0x0000000000000000, x0FFFFF880031A89C8, 0xFFFFF880031A8230 – neil1 – 2011-06-04T08:56:53.650

no indication of a module? – horatio – 2011-06-07T13:44:45.893

Probably not your problem, but related: http://support.microsoft.com/kb/327863

– horatio – 2011-06-07T13:47:21.287

Answers

1

  • Follow the steps in this article

  • Try installing a new copy of the driver here

  • Try connecting the controller into a different device. If it shutsdown that device, it might be a short in the controller. If it doesn't, you might not have enough power on the USB bus to power everything. In the latter case, unplug some unused devices on your PC before plugging in the controller.

Codebling

Posted 2011-06-03T19:24:14.150

Reputation: 631

ok it works on my laptop. but i have a 850W PSU on my pc, so could that really be the issue? – neil1 – 2011-06-03T19:38:17.183

Probably not, since I see a lot of people complaining about similar issues. Is it XP ? If so, SP2 or SP3 ? Can you check the system events? Does your computer power off or restart ? – Codebling – 2011-06-03T19:42:56.673

1In other news, what on earth are you doing with an 850W PSU!? Do you have 5 video cards and 20 cores? – Codebling – 2011-06-03T19:43:39.887

im on windows 7 64bit – neil1 – 2011-06-03T19:46:51.127

tried installing 64bit drivers but i got 'setup error: not enough storage', i have 15GB free – neil1 – 2011-06-03T19:50:11.267

Try installing the drivers at the link in the answer (just changed the link). If it still happens, check your system events. – Codebling – 2011-06-03T19:50:28.033

Uh..weird. Try right clicking and running as administrator. – Codebling – 2011-06-03T19:51:52.777

really strange, i installed the one from the new link, and it still shutdown. – neil1 – 2011-06-03T19:59:19.687

Check your event log. I don't have a windows 7 PC in front of me so I'm not quite sure where the option is.. – Codebling – 2011-06-03T20:07:43.810

is this what i want? 'The Windows Error Reporting Service service entered the stopped state.' 'Service Control Manager' – neil1 – 2011-06-03T20:11:45.187

Not quite, you're looking for some kind of error related to the driver. – Codebling – 2011-06-03T20:14:04.717

any idea what source i should look for? there are thousands of events here – neil1 – 2011-06-03T20:28:31.700

Something that looks like the driver name. What happens if you leave the controller plugged in while it's booting up? Does it work ? – Codebling – 2011-06-03T20:47:05.087

no it goes to the windows splash screen then reboots. – neil1 – 2011-06-03T21:52:28.947

Hrm. I'm going to go home and try plugging mine in. I'll give you more info when I have my machine in front of me. – Codebling – 2011-06-03T21:55:29.863

Sorry, I never came back to mention that everything worked for me when I tried it out. I even uninstalled and reinstalled the drivers several times, but worked like a charm each time. Did you ever get yours to work? – Codebling – 2012-01-31T23:11:15.097