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While printing paper jammed (I think even 2 sheets), paper stuck and i can't pull it out.
The main problem that the toner is stuck as well!
I can't pull it out even with moderate force!
What can be done?
markiz
Posted 2011-05-06T11:31:52.520
Reputation: 1
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Well, in my experience... use more force. those toner carts are PRETTY tough.
If you're uncomfortable with that, you'll have to try to remove as much paper as possible (ripping it out pretty much - use needle nose pliers if you need to) and yank the cart out
Journeyman Geek
Posted 2011-05-06T11:31:52.520
Reputation: 119 122
I tried to pull it with almost extreme force( more force will break the plastic holder). when i try to pull the papaer (about 1 cm of it i can reach from both side) i tear it. – markiz – 2011-05-06T11:56:33.257
I don't understand how paper can block the toner? maybe it something else? – markiz – 2011-05-06T11:57:37.517
you don't mean the toner cart? big HUGE chunk of plastic with the rollers in it? – Journeyman Geek – 2011-05-06T11:58:25.523
yes the cart, i can't take it out (and yes I release the green lock on the left side and yes i rise it up and pull) – markiz – 2011-05-06T12:00:37.030
well, short of dismantling the whole printer, pulling is the best option . there's really not much else that you can do. The paper is between the print roller and another roller at the bottom - if its overthick, it'll jam. – Journeyman Geek – 2011-05-06T12:05:58.023
But what holds the toner tray? the paper? If I decide to use superior force, can I brake it? – markiz – 2011-05-06T12:16:04.980